Privacy notice
How Millennia Immigration collects, uses and protects your personal data.
Last updated 18 October 2026. Please have this notice reviewed by your legal adviser before publishing.
Who we are
Millennia Immigration ("Millennia", "we") provides immigration, visa and relocation services from Eaton Place, 2nd Floor, United Nations Crescent, Gigiri, Nairobi. We handle personal data in line with Kenya's Data Protection Act, 2019.
What we collect
- Contact details: name, email address and phone number.
- Identity and travel details: nationality, passport number and expiry date, immigration status.
- Documents you upload, such as passport pages, letters, certificates and decision letters.
- Payment records: amounts, M-Pesa or bank references and dates.
- Basic technical data needed to keep the site secure, such as session cookies and login attempts.
Why we use it
- To prepare, submit and track the applications you ask us to handle.
- To confirm payments and keep accounting records.
- To contact you about your case, deadlines and permit or pass expiry dates.
- To meet legal and regulatory obligations.
Who we share it with
We share your information only as needed to deliver the service you chose: for example with the Directorate of Immigration Services, embassies and visa centres, the Kenya Revenue Authority, banks, test providers or schools. We do not sell your data.
How we protect it
Documents are stored in a private area of our server that is not publicly accessible, and are only available to you and to the Millennia staff handling your case. Passwords are stored in encrypted (hashed) form.
How long we keep it
We keep case records for as long as needed to provide the service and to meet legal and accounting requirements, after which they are deleted.
Your rights
You may ask to see, correct or delete your personal data, or object to how we use it, by contacting us. You may also complain to the Office of the Data Protection Commissioner.